Technical Support Specialist (SaaS)

Be the bridge between SMB customers and our engineering backlog: reproduce bugs, escalate with clear reproduction steps, and author help articles.

  • Company: LedgerLite Software
  • Salary: $52000–$62000
  • Location: 300 Colorado Street · Austin, TX
  • Phone: 512-555-4490
  • Listing contact email: support@ledgerlite.demo
  • Tags:
    • support
    • saas
    • ticketing
    • sql-lite
  • Posted: May 4, 2026

Job details

Requirements

Patient communicator; familiarity with ticketing systems; willingness to query read-only dashboards and logs.

Benefits

Quarterly bonuses, pet-friendly office optional days

Put "Job Application" as the subject of your email and attach your resume.

Apply now